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The days of 'fun flying' are long gone: How U.S. air travel became a nightmare
From NBC News | Travel by Rob Wile
While passengers shouldn't lower their expectations, they need to prepare for the worst, one travel expert said
It came off as a rare moment of candor for the airline industry on Wednesday, when United Airlines CEO Scott Kirby told analysts and reporters that after a year of constant disruptions, including canceled and delayed flights, lost luggage and worse, passengers could expect more of that in 2023.
“The system simply can’t handle the volume today, much less the anticipated growth,” Kirby said. “There are a number of airlines who cannot fly their schedules. The customers are paying the price.”
"The days of flying being fun are long over," said William McGee, a senior fellow for aviation and travel at the American Economic Liberties Project, a nonprofit, nonpartisan, anti-monopoly group. "People will settle for noneventful."
Photo by Alex Wong / Getty Images